WR Five-Day Agenda

Fall 2025 Session: November 17 to 21, 2025

Monday to Friday, noon to 4:30 p.m. Eastern

Days

Five-Day Agenda

Click on the "+" for an overview of the learning objectives for each day.

  • Understand WFI’s approach to workplace restoration (WR).
  • Understand the connection between workplace fairness, conflict (perceived unfairness), and trauma.
  • Understand the WR practitioner’s vital role and the importance of trust and a trustworthy WR process.
  • Understand important workplace restoration terms and fallacies.
  • Understand when restoration is and is not appropriate.
  • Understand the difference between workplace restoration and restorative justice.
  • Understand the concept of trauma, the four levels of trauma-informed care, and the foundational assumptions and principles of a trauma-informed approach.
  • Understand the concept of intersectionality, its components, and its enablers.
  • Understand the importance of applying a trauma-informed and intersectionality framework in your practice and throughout the workplace restoration process.

Understand and apply the five-phase workplace restoration process using the WFI Workplace Restoration Roadmap.

  • Phase 1: Organize
  • Phase 2: Assess
  • Phase 3: Report
  • Phase 4: Engage
  • Phase 5: Monitor
  • Understand the WFI fairness value proposition and build a business case for the workplace restoration process.

Guest Speakers

4:00 - 4:30 p.m. (Eastern Time)

Sharad Kerur, Resolution Pathways

Sharad is the CEO of Resolution Pathways. He is Harvard-trained, with certificates in Mediating Disputes and Negotiating Difficult Conversations from the Harvard Negotiation Institute (Harvard Law School). Sharad holds a Bachelor of Commerce (Honours) and a Master of Industrial Relations degree from Queen’s University, with a focus on negotiation theory and alternative dispute resolution methods. He also holds a Certificate in Dispute Resolution and an Advanced Certificate in Dispute Resolution from the University of York in Toronto.

For over 30 years, Sharad held senior-level positions in the union and association sectors. His most recent position was Executive Director of the Ontario Non-Profit Housing Association (ONPHA), Canada’s largest non-profit housing association.

Sharad also holds the following credentials:

  • Certified Senior Workplace Fairness Practitioner accredited by Workplace Fairness International
  • Q.Med (Qualified Mediator) through the ADR Institute of Canada
  • Certified Conflict Management Coach, coach-mentor and trainer with CINERGY®
  • Associate Certified Coach (ACC) through the International Coaching Federation
  • Certified Personal & Business Performance Coach through the Coach Academy (Canada)
  • Certified Conflict Dynamics Profile (CDP) practitioner through Eckerd College in Florida, USA
  • Accredited practitioner in Systemic Coaching for Work Resilience by Working with Resilience, Australia
Read more about Sharad and Resolution Pathways!

In addition to learning more about Sharad and the services Resolution Pathways provides, check out the treasure trove of articles, resources, and videos. For an eye-opening experience, you may also want to try the Cost of Conflict Calculator!

Topic

Working with Not-for-Profits

We don’t often think of the non-profit sector as part of the business world. But many organizations—whether mission-driven, member-focused, or focused on issue advocacy—are, in fact, business entities with ongoing operations.

Like any business, non-profit agencies, unions, associations, and even governments are structured non-profit organizations. The key difference? They exist not to generate profits for shareholders, but to serve a broader purpose or deliver public benefit. And like any workplace, they’re made up of people—and wherever people are involved, there’s potential for conflict.

In this short presentation, Sharad Kerur, a certified senior WFI practitioner, will explore how the business of non-profits operates, where conflict tends to show up, and how workplace restoration could be a powerful and practical approach for this sector.

Cinnie Noble, CINERGY Coaching

Cinnie is the founder of CINERGY® Coaching and a pioneer of the specialty known as Conflict Management Coaching. She is a former lawyer with a Master of Law in ADR, is a Chartered Mediator (C.Med) and a Professional Certified Coach (PCC). Cinnie and her team coach leaders and others worldwide, and they train mediators and others globally to utilize her unique CINERGY model.

Cinnie  written several books as follows:

  • Co-author (with Leslie Dizgun and Paul Emond) of the book Mediation Advocacy: Effective Client Representation in Mediation Proceedings.
  • Author of Family Mediation: A Guide for Lawyers
  • Author of two coaching books:
Read Cinnie's full bio on the CINERGY Coaching website!

After you've finished reading her amazing bio, be sure to explore the extensive library of conflict coaching articles she has published and the services she offers, including her CINERGY® conflict management workshops.

Topic

Conflict Management Coaching: Where and How it Fits in the Dispute Resolution Field

In 1999, Cinnie founded the CINERGY® model. Her model is based on principles of conflict management, coaching, and neuroscience. Also known as conflict coaching, it is a one-on-one process in which a trained coach supports individual clients in strengthening their conflict competence, thereby maximizing their ability to engage in conflict independently or participate in mediation and other processes.

In this presentation, Cinnie will share her research process and findings, as well as the wide range of applications used by her and other coaches trained in this model. She will also discuss examples of the goals clients bring to this coaching specialty.

You will receive access to the WFI Learning Hub and two e-learning courses to reinforce the content presented during the live sessions. We will share the WFI Hub and the courses upon registration, and you will have access to them for a period of one year. Your enrolment will also include a one-year membership in our Community of Practice.

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