WFA Five-Day Agenda
Fall 2025 Session: November 3-7, 2025
Monday to Friday, noon to 4:30 p.m. Eastern
Five-Day Agenda
Click on the "+" for an overview of the learning objectives for each day.
Day 1: Fairness, Conflict, & Culture
- Understand WFI's founding principle and vision of workplace fairness.
- Understand and explore foundational conflict theories to learn how conflict works in an organizational context.
- Understand the relationship between workplace culture and conflict, utilizing several WFI theories and tools.
Day 2: Fairness System Foundations & Fairness System Analysis (Step 1: Identification)
- Understand what a fairness system is.
- Understand the three-step fairness system analysis process.
- Understand the unique features of fairness systems that distinguish unionized from non-unionized workplaces.
- Understand WFI's Holistic Fairness (Conflict Management) System Model, and what distinguishes it from traditional views and approaches to conflict management.
- Practice identifying a workplace's conflict management system (CMS) using WFI's Holistic CMS Checklist.
Day 3: Fairness System Analysis (Step 2: Evaluation & Step 3: Transformation)
- Understand the reasons, history, and how to evaluate a workplace's CMS using WFI's Testing Instrument for Fairness Systems (TIFFS) evaluation tool.
- Understand how to prioritize and propose realistic amendments to strengthen a workplace's CMS and positively impact the lives of workplace participants.
- Understand how to forecast the impact of CMS amendments for goal-setting and benchmarking purposes.
- Understand the importance of developing an implementation and monitoring plan for CMS amendments that is focused on continual improvement.
Day 4: Facilitating Workplace Fairness Assessments (The Five-Phase WFA Process)
- Understand the various types of workplace assessments, their purposes, and the methodologies used.
- Understand the five-phase WFI Workplace Fairness Assessment (WFA) process, including best practices and challenges as identified in WFI's WFA Roadmap.
- Understand the role of the WFA practitioner, including the importance of adopting a trauma-informed and intersectional WFA approach.
Day 5: Selling the WFA Process
- Understand and explore how to sell the WFA process to workplace leaders, including the WFA value prosition and cost of doing nothing.
- Understand and practice using three practical WFI tools to build a WFA business case, including the WFI workplace health scorecard, respectful workplace survey, and fairness cost analysis tool.
- Explore a WFA Case Study.
4:00 - 4:30 p.m. (Eastern Time)
Marjorie Munroe, July 15 (click on the "+" for more information!)
Marjorie Munroe
Marjorie recently retired from her role as a Respectful Workplace Leader for The City of Calgary. When she was first hired in 2018, Marjorie was tasked, in partnership with Human Rights professional Rhoda Lehr, with overhauling the City's practices for addressing respectful workplace complaints and building a Respectful Workplace program.
At the time of Marjorie’s retirement in June 2025, the City of Calgary’s Respectful Workplace Program employed ten people in two teams. The Restorative Practices team, which Marjorie led, conducts workplace assessments, provides alternative dispute resolution (ADR) and conflict coaching services, and supports employees in building conflict competence skills.
Prior to her role at the City of Calgary, Marjorie worked as a consultant in partnership with Blaine Donais and Michelle Phaneuf. Together, Marjorie and Michelle founded Workplace Fairness West, which is going strong today under the continued leadership of Michelle (you will meet Michelle on July 17).
The City of Calgary Experience
Marjorie will share her learnings about shifting culture in a large, complex work environment, including how traction was gained with leadership to embrace a restorative approach to managing conflict.
Michelle Phaneuf, July 17 (click on the "+" for more information!)
Michelle Phaneuf, Workplace Fairness West
Michelle is a partner with Workplace Fairness West. She has extensive experience working with public and private organizations to deliver change management and conflict resolution services. Michelle provides knowledge and experience that help today’s companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged and productive employees.
Michelle is a Chartered Mediator, Certified Coach, Certified Psychological Health and Safety Advisor and trained Ombudsperson. Her background in engineering has developed a systems thinking approach, enabling her to analyze complex situations and successfully support those involved in shifting their thinking and creating innovative results.
By leveraging her strong facilitation and coaching skills, and a mediator’s toolbox of strategies and processes, Michelle can support organizations to plan and execute programs of change in the areas of:
- Employee retention and productivity
- Culture change
- Workforce engagement
Read Michell's full bio on the Workplace Fairness West website!
Read more about Michelle's extensive background, and be sure to check out the "Michelle's News" blog and the services offered by Workplace Fairness West.
WFI and Workplace Fairness West have a long-standing and collaborative business partnership.
The WFA Process and Engagement
Michelle will share her thoughts on the importance of engagement in the WFA process, along with some practical examples. She is looking forward to your engagement and questions!
You will receive access to the WFI Learning Hub and three e-learning courses to reinforce the content presented during the live sessions. We will share the WFI Hub and the courses upon registration, and you will have access to them for a period of one year. Your enrolment will also include a one-year membership in our Community of Practice.